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Solution home
How to Use Chintaro
Getting Started
7
What does Chintaro do?
How do I get help?
Using Windows
Logging in to Chintaro
The Home Screen and Navigation in Chintaro
See all 7 articles
Clients
43
Who are Clients in Chintaro?
Adding a New Client
Simple Step Flowchart: Add A Client
Adding a New Client (New Zealand Users)
Client Screen - General Information
See all 43 articles
Properties
38
Property Functions Overview
Adding a New Property
Simple Step Flowchart: Add a Property
Property Screen - General Information
Property Screen - Adding a Room
See all 38 articles
Tenancies
78
Who are Tenants in Chintaro?
Viewing an Active Tenancy Record
Creating a Tenancy
Simple Step Flowchart: Create a Tenancy
Tenancy Screen - General Information
See all 78 articles
Waiting List
11
Waiting List Sub-Menu
Adding a Client to the Waiting List
Simple Step Flowchart: Add a new Client to the Waiting List
Waiting List Screen - General Information
Waiting List Screen - Notes
See all 11 articles
Property Maintenance
27
Property Maintenance Sub-Menu
Adding a Tradesperson
Raising a Maintenance Task (Work Order)
Simple Step Flowchart: Create a Maintenance Task
How to Close off/Complete a Maintenance Task when the job has been finished
See all 27 articles
Finance
43
Chintaro Finance Overview
Viewing the Finance Sub-Menu
How to Import Centrepay Payments for Tenants with no splits
Importing Centrepay payments for Tenants with splits
Importing Bank Statements for Tenants with no splits
See all 43 articles
Reports and Exports
40
Reports and Exports Sub-Menu
How to produce standard reports in Chintaro
How to produce exports in Chintaro
Running the Occupancy Calculation (to calculate Occupancy/Vacancy of Rooms)
NAHA/Data Collection Report
See all 40 articles
Complaints
2
Adding a new Complaint to Chintaro
Viewing and Reporting on the Complaints in Chintaro
System Maintenance
27
System Maintenance Sub-Menu Overview
System Maintenance - Security Overview
Add a new Chintaro user to the System
Changing/Re-setting a User's Password
Deleting Users from Chintaro
See all 27 articles
Audit
8
How to view changes that have been made to an individual record
Audit Functions - Sub-Menu
Audit Functions - How to view all changes that have been made to the system
Audit Functions - How to view the Buffer Account
Audit Functions - How to view the Client Note Buffer Account
See all 8 articles
Miscellaneous
4
Moving your Chintaro Database
How to remove the Security Warnings when starting Chintaro
How to find the location of your Templates folder
How to find the location of your Data Folder
Setting Up
19
Setting Up Repair and Compact / Unrecognised Database Format Error
Instructions for setting up Inspections in Chintaro and PIM
Setting up Direct Debits in Chintaro
Setting up Water Charge Invoices
Setting up SMS functionality
See all 19 articles
Quick Start Guides
3
Chintaro Quick Start Guide (For Australian Chintaro Users)
Chintaro Quick Start Guide (For New Zealand Chintaro Users)
Chintaro Maintenance Quick Start Guide
Word Merge
13
Setting up Word Merges
Chintaro Word Merge Fields
Work Order and Quote Word Merge Templates
Generic Word Merge Templates for NZ and AUS
Chintaro Water Charge Template (generic)
See all 13 articles
Help Desk Software
by Freshdesk