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Solution home
How to Use Chintaro
Getting Started
5
What does Chintaro do?
How do I get help with using Chintaro?
Logging in to Chintaro
Home Screen and Navigating Chintaro
Using Search Screens in Chintaro
Clients
21
Adding a New Client
Adding a New Client (NZ)
Client - Households
Client Screen - General Information
Client Screen - General Information (NZ)
View all 21
Properties
27
Adding a New Property
Property Screen - General Information
Property Screen - Adding a Room
Property Screen - Changing a Room's Status
Property Screen - Notes
View all 27
Tenancies
59
Creating a Tenancy
Viewing an Active Tenancy Record
Tenancy Screen - General Information
Tenancy Screen - Tenancy Transactions
Tenancy Screen - Water Charges
View all 59
Waiting List
12
Waiting List Sub-Menu
Adding a Client to the Waiting List
Simple Step Flowchart: Add a new Client to the Waiting List
Waiting List Screen - General Information
Waiting List Screen - Notes
View all 12
Property Maintenance
33
Property Maintenance Sub-Menu
Adding a Tradesperson
Raising a Maintenance Task (Work Order)
Simple Step Flowchart: Create a Maintenance Task
How to Close off/Complete a Maintenance Task when the job has been finished
View all 33
Finance
51
Chintaro Finance Overview
Viewing the Finance Sub-Menu
How to Import Centrepay Payments for Tenants with no splits
Importing Centrepay payments for Tenants with splits
Importing Bank Statements for Tenants with no splits
View all 51
Reports and Exports
51
Reports and Exports Sub-Menu
How to produce standard reports in Chintaro
How to produce exports in Chintaro
Running the Occupancy Calculation (to calculate Occupancy/Vacancy of Rooms)
NAHA/Data Collection Report
View all 51
Complaints
3
Complaints/Incidents in Chintaro
Viewing and Reporting on Complaints and Incidents in Chintaro
Why can't I see Complaints/Incidents?
System Maintenance
36
System Maintenance Sub-Menu Overview
System Maintenance - Security Overview
Add a new Chintaro user to the System
Changing/Re-setting a User's Password
Deleting Users from Chintaro
View all 36
Audit
8
How to view changes that have been made to an individual record
Audit Functions - Sub-Menu
Audit Functions - How to view all changes that have been made to the system
Audit Functions - How to view the Buffer Account
Audit Functions - How to view the Client Note Buffer Account
View all 8
Miscellaneous
7
Moving your Chintaro Database
How to remove the Security Warnings when starting Chintaro
How to find the location of your Templates folder
How to find the location of your Data Folder
How to Create and Use Saved Views
View all 7
Setting Up
20
Setting Up Repair and Compact / Unrecognised Database Format Error
Scheduling Inspections in Chintaro (Non Chintaro Cloud/Local Installation Users
Setting up Direct Debits in Chintaro
Setting up Water Charge Invoices
Setting up SMS functionality
View all 20
Quick Start Guides
3
Chintaro Quick Start Guide (For Australian Chintaro Users)
Chintaro Quick Start Guide (For New Zealand Chintaro Users)
Chintaro Maintenance Quick Start Guide
Word Merge
14
Setting up Word Merges
Chintaro Word Merge Fields
Work Order and Quote Word Merge Templates
Generic Word Merge Templates for NZ and AUS
Chintaro Water Charge Template (generic)
View all 14
Help Desk Software
by Freshdesk Support Desk