Tenancies occur when you allocate a Client (or a household) in to one of your Properties. This is usually covered by a Tenancy Agreement between your Organisation and your Tenant(s). 

In Chintaro, a Tenancy must always have one Primary Tenant. If there is more than one Client in the Tenancy, one Client will be allocated as the Primary Tenant, and other Tenants will be Related Tenants. This doesn’t give any additional rights/responsibilities to the Primary Tenant.

Tenancies Menu
To access to the Tenancies Menu, click on the Tenancies button in the Main Menu on the Home Screen. Clicking Manage Tenancies will open th...
Thu, 5 Jan, 2017 at 9:36 AM
Viewing an Active Tenancy Record
To view an Active Tenancy record (to see someone who is currently Tenanted with your Organisation), from the Home Screen, click Tenancies, then Manage...
Fri, 7 Apr, 2017 at 9:06 AM
Creating a Tenancy
Creating a Tenancy When you have a Client in the system and a vacant Room in a Property, you can create a Tenancy. You can create a Tenancy t...
Wed, 2 May, 2018 at 12:54 PM
Simple Step Flowchart: Create a Tenancy
Create a Tenancy Flowchart Follow these steps to create a Tenancy in Chintaro.
Wed, 4 Jan, 2017 at 4:13 PM
Tenancy Screen - General Information
The following Solution explains all of the fields of General Information on the Tenancy Record:  Client Details: Click the Client Details bu...
Fri, 7 Apr, 2017 at 8:54 AM
Tenancy Screen - Tenancy Transactions Ledger
The Tenancy Transactions Ledger is a record of all of the financial transactions your Organisation has with a Tenant. The ledger displays in the midd...
Fri, 16 Dec, 2016 at 3:52 PM
Tenancy Screen - Entering Tenancy Transactions Manually
Payment transactions are usually automatically processed by importing Centrepay or Bank Statement files, and Rent and Non Rent Charges are usually cre...
Thu, 5 Jan, 2017 at 9:52 AM
Tenancy Screen - Transferring Tenancy Transactions
At times, a transaction will be entered in error, entered on to the wrong Tenancy Record, or entered in to the Tenancy Transactions ledger when...
Fri, 23 Jun, 2017 at 2:37 PM
Tenancy Screen - Printing a Payment Receipt from the Tenancy Transactions Ledger
After a Tenant has made a payment to your Organisation and you have entered a transaction in to the Tenancy Transactions ledger, you are able to print ...
Mon, 10 Apr, 2017 at 3:31 PM
Tenancy Screen - Printing an Invoice for a charge from the Tenancy Transactions Ledger
Once a Tenant has been charged for a Rent or Non Rent transaction, you are able to print an invoice for the charge to the Tenant. From the Tena...
Mon, 10 Apr, 2017 at 3:33 PM