Chintaro has a function that is used to record the Bond details for Tenants, including their Bond Transactions. Bond Transactions must be kept separate to the Tenancy Transactions ledger as Bonds do not form part of what the Tenant owes your Organisation in Rent or Non-Rent charges. Depending on how the Tenant will pay the Bond will determine how you record and manage the Bond payments. 


Accessing the Bond Details for a Tenant

To access the Bond Transactions function, from the Home Screen, click Tenancies, then Manage Tenancies and search for the Tenant you'd like to view or edit the Bond Details for.  Double click their row to open their Tenancy screen and click Bond Transactions:

The middle section of the screen will change to show the Bond Transactions section:


The fields on the Bond Details section are as follows:

CHINTARO SCREENSHOTFIELD NAMEDESCRIPTION
Bond ReferenceIn some states/countries, the number of the bond lodgement will be called a Bond Reference Number. If this is the case in your state/country, use this field to record the Tenant's individual Bond Authority's reference number.
Bond RegistrationAlternatively, in some states/countries, the number of the Bond lodgement will be called a Bond Registration Number. If this is the case in your state/country, use this field to record the Tenant's individual Bond Authority's reference number.
Bond AmountThe full dollar amount that you are charging the Tenant(s) for the bond of the Room/Property.
Bond LodgedThe date the Tenant(s) pay you the money required for the bond of the property.
Transferred DateThe date that your organisation transfers the money from the Tenant to the bond authority in your state/country.
Bond LoanIf you have provided the Tenant with an arrangement to pay the bond off over time, tick this box to indicate that you have provided them with a Bond Loan.

Bond CommentsAdd any additional notes about the bond in the Bond Comments section.
Time StampThe clock symbol can be used when updating notes in the bond comments section, to populate with the user who made the note, the date and time the note was made:


Refund RequiredThe full dollar amount of the refund that the tenant is entitled to when vacating the property.
Refund LodgedThe date your organisation applied for the bond refund from the bond authority.

Refund ReasonThe reason the bond is either refunded o the Tenant, or not.


If the Tenant pays you the bond in full, in one lump sum
To enter the bond for the Tenant, first enter the full Bond Amount in the Bond Amount field, and enter the date the Tenant paid you the bond in the Bond Lodged field. The total field at the top of the screen will show a minus amount - this is the amount that the Tenant owes you for the Bond.


To enter the bond transaction to Chintaro, click the Enter Bond Transaction button, and the Bond Transaction pop up will open. Select the Transaction Type as a Bond Payment, enter the Date the Tenant paid the bond, the full Amount of Bond and any Comments you wish to make:

 


Click Add to add the Bond Payment to the Bond Ledger and the total amount will change to $0.00. Once you have transferred the payment(s) to the Bond Authority, enter the date you transferred the Bond in the Transferred Date field.

When you receive a Reference Number for the Bond you lodged from the relevant Bond Authority, enter the number they provide you in either the Bond Reference field or the Bond Registration field:

You can create a receipt for the Bond Payment, by double clicking on the transaction, and clicking Print Receipt. Microsoft Word will open with a Word Merge Receipt for the Bond Payment.  

If you offer the Tenant a bond loan, where they'll pay it off over time
If you offer your tenant a bond loan, where they can pay it off over time, you must still enter the full bond amount in the Bond Amount field. 

Tick the  box. This box indicates that your Organisation is providing a Bond Loan to the Tenant and they are paying it off in this fashion. 

If the Tenant has paid you an initial payment, click the Enter Bond Transaction button and enter the details of the transaction. Once added, the payment will appear in the Bond Ledger and the balance will updated to reflect how much the tenant still owes you for the bond:



Bond Payments will usually be part of a regular Centrepay, WINZ or Bank Deposit which will be an automated payment each fortnight to the Bond Ledger so you will need to set up a Payment Arrangement for the split to take place whenever a payment is received.

Click Payment Arrangements at the top of the screen, and enter the split with the following:


CHINTARO SCREENSHOTFIELD NAME
DESCRIPTION
FrequencyThe frequency in which the tenant will make the payments.
Transaction TypeSelect Bond Payment from the drop down list.
AmountEnter the Amount the 
Start DateEnter the Start Date of the split (this needs to be any day before the first payment).
CommentEnter any additional notes about the bond comments.



Tenancy Bonds eLearning Video