The first two sources you should review are:
These are crucial readings in order to run the report successfully. The following outlines some common questions received.
A dwelling is missing from our report - it's not in Chintaro
A dwelling is missing from our report - it's in Chintaro
First thing to check, does this property have a dwelling ID? This should be provided by the AHO, its flags which properties fall under the AHO umbrella
Once we've confirmed there is a Dwelling ID for the property we need to confirm the property has a Program Type (note this is different from Tenancy programs!). In this case we've selected Group Housing
Lastly, we want to make sure we're including this Program type in our AHO report. We do this by selecting the program(s) you wish to report on. Holding down the "Control" key on your keyboard and click will allow you to select multiple program
A dwelling is in the report that shouldn't be
We'll want to reverse the above. Either exclude the Property Program from the report (by not highlighting it), remove the property program or remove the AHO Dwelling ID. Which one is most appropriate will differ in each circumstance. Contact support if you need clarification.
I need to remove the dwelling completely from Chintaro
We have a step by step guide on how to do that here - How to remove a Property in Chintaro