Something isn't working as it should

Chintaro hanging when logging in for PIM Users
If you are using Property Inspection Manager to complete your inspections and after entering your Chintaro username and password it is taking a long time to...
Tue, 19 Jun, 2018 at 10:32 AM
After importing the CCeS XML import file the Incomes are showing as assessed at the incorrect rate, How do I fix this?
If you have imported the CCeS file and found Incomes applied are at the incorrect rate, you will first update the Income Table: Step 1. Go to Home > ...
Mon, 16 Jul, 2018 at 12:13 PM
No Transaction Groups showing in Statement Options
If you are trying to print a Transaction Group Statement for a Tenant (Tenancy Screen > Print Statement) but there is nothing in your drop down list, it ...
Wed, 5 Sep, 2018 at 11:57 AM
I'm having trouble logging in
In order to use Chintaro, you will need a Username and a Password. All usernames and passwords are added to Chintaro by your Organisation's System Admi...
Fri, 26 Apr, 2019 at 11:51 AM
Why hasn't a Tenant's payment split worked?
If you have imported a statement or manually keyed in payments in to the bank screens and a Tenant Payment's haven't split as you would have expec...
Thu, 7 Mar, 2019 at 10:47 AM
I've been asked to relink the SQL tables
From time to time, Chintaro Support may ask you to relink your SQL tables. Forcing a relink of the tables can resolve many support issues and must be done o...
Fri, 3 May, 2019 at 2:49 PM