Something isn't working as it should
If you have run the HPF Report and the Rent Collected is not displayed: 1. From the Home Screen, go to System Maintenance> Reference Tables> Transa...
Mon, 3 Sep, 2018 at 8:19 AM
When a Room is showing as Occupied and it should be showing as Vacant Tenantable, it will appear like the image below: . You can change this Ro...
Fri, 18 May, 2018 at 2:25 PM
If Chintaro is frozen, you will need to end the task via the Windows Task Manager.
1. Right click the task bar at the bottom of your Desktop. 2. Se...
Fri, 4 Dec, 2015 at 11:23 AM
If you are missing a Transaction Type from the Tenancy Transactions ledger, the ledger will appear with gaps in the Txn Type column: 1. From the Home Pa...
Thu, 23 Mar, 2017 at 12:49 PM
Double click on the attached file to open instructions on maintaining database performance through the Chintaro Compact Tool.
Fri, 13 Nov, 2015 at 11:56 AM
**This solution
is only intended for SMS Global Users**
This week, SMS
Global notified us of a change to their HTTP/HTTPS redirection, which you c...
Thu, 7 Jul, 2016 at 5:07 PM
Use this solution if you need to change the date/time format on your PC. 1. Log out of Chintaro by either clicking on the "Quit to Windows" butt...
Mon, 8 Jan, 2018 at 1:46 PM
If you have tried to run a report or export regarding occupancy rates of Rooms and no data is showing in the report, it will most likely be because you have...
Thu, 23 Mar, 2017 at 12:56 PM
Depending on which version of Windows and Access you are using, you may get a series of annoying warnings that appear after you enter your login details t...
Thu, 4 Jan, 2018 at 5:15 PM
If you're printing labels and you are missing the first record on each sheet, you will need to:
1. Download the template document attached...
Tue, 15 Dec, 2015 at 2:45 PM