Chintaro Support were provided with the March Centrelink Rates from a Government body. Some of the rates that we received were incorrect, and if you have imported the March Centrelink Rates prior to 30/3/2017, your Chintaro System Administrator will need to amend these incomes manually.  


NOTE: Do not attempt to download and re-import the Centrelink Rates file - this is very important. You will need to manually amend the incomes following the steps below. 


For those of you who have not imported the rates prior to 30/03/2017, you will be able to import the rates as you usually would from this link.


Changing the Aged Care (Single) Income Amount for 20/03/2016


From the Home Screen, click System Maintenance, then Reference Tables, and look for the Income table:



In the Income Table, look for the Aged Pension - Single line:

Click the + sign at the left hand side of the line. The + sign becomes a - sign and the income is expanded to see the dates and rates:


In the line at the top with the Start Date of 20/03/2017 go to the amount field and enter $404.15:



Click the - sign to close the Income dates and rates:

 


Changing the Aged Care (Couple) Income Amount for 20/03/2016


Next, you will need to change the Aged Care (Couple) income. 


Look for the Aged Pension - Couple line:


Click the + sign at the left hand side of the line. The + sign becomes a - sign and the income is expanded to see the dates and rates:


In the line at the top with the Start Date of 20/03/2017 go to the amount field and enter $304.65:


Click the - sign to close the Income dates and rates:


Amending other incorrect Incomes


You will need to follow the same steps as above for the following 3 incomes:


INCOME TYPE:         RATES:
Widows/Wife Pension     Change 20/03/2017 rate to $404.15
Carer Payment Single Change 20/03/2017 rate to $404.15
Carer Payment - Couple Change 20/03/2017 rate to $304.65



After you have amended the other incomes in the table (above), close the Reference Tables screen.


If you have a row with "(CENTRELINK RATE) ICS"


ICS incomes are only for the Income Confirmation Service and do not have an income attached. Don't update these rows. 


If you require assistance with amending Incomes


If you would like assistance with amending the Incomes, please email support@chintaro.com.au and we will arrange a time to do a Go To Meeting with you.