Updating Centrelink Income Rates & Centrelink Rent Assistance Rates

NOTE: IF YOU ARE A CLOUD USER YOU DO NOT NEED TO UPDATE YOUR CENTRELINK RATES, CHINTARO SUPPORT DO THIS FOR YOU.

The latest Centrelink rates and Centrelink Rent Assistance Rates for all users can be downloaded from the bottom of this Solution (CentreLinkSeptember2024.csv & CentreLinkRASeptember2024.csv). Only 1 Chintaro User needs to update the Centrelink and Rent Assistance Rates. Once it has been updated by 1 person, the change will apply for all Chintaro Users.

Download the attached files and save them somewhere on your network (EG C:\Chintaro or to your desktop). These files are only temporary. This solution details:

• Importing the Centrelink rates into Chintaro
• Importing the Rent Assistance Rates into Chintaro
• If you have imported the rates but received an error message

Importing the Centrelink rates into Chintaro

1. In Chintaro, from the Finance Sub-Menu, click Centrelink Functions and then click Import Centrelink Rates

2. The Import and Process Centrelink Rates screen will open:

3. Click the  button to find the Centrelink Rates file

4. Click

5. When the file is imported, clickto close off the old Rent rates and import the new rates.

6. Chintaro will advise you that the New Centrelink Rates have been added:

Importing the Rent Assistance Rates into Chintaro

Once you have downloaded the Centrelink Rent Assistance Rates, in Chintaro, from the Finance Sub-Menu click Centrelink Functions and then click Import Rent Assistance Rates

The Import and Process Centrelink Rent Assistance Rates screen will open:

Click the  button to find the Centrelink Rent Assistance Rates file

Click

Chintaro will advise you that the new Rent Assistance rates have been updated:

You have now successfully updated your Centrelink rates and rent assistance rates.

If you have imported the rates but received an error message

If you have tried to import the rates but you can't due to an error message, you have imported the wrong file in the screen you're in:

Check the name of the file matches the screen you're importing the file in to. The CentrelinkSeptember2023.csv can ONLY be imported into the Centrelink Rates screen, and the CentrelInkRASeptember2023.csv can ONLY be imported into the Rent Assistance Rates screen.

If you require further assistance from Chintaro Support

Please raise a ticket with Chintaro Support by emailing support@chintaro.com.au if you would like further assistance.