Help! I'm having problems with Chintaro Cloud

What to do if you've forgotten your Chintaro Cloud (Parallels) Password
If you have attempted to log in to Chintaro Cloud via Parallels but you have forgotten your password, you will see the following message advising you that y...
Tue, 10 Jul, 2018 at 3:38 PM
Unable to connect to Parallels/ RAS connection could not be found
If you are getting this error message when you attempt to log into Parallels, see this solution. Logging in via Parallels Client on your Desktop...
Tue, 10 Jul, 2018 at 3:38 PM
How to send your Parallels Client log file to Support
From time to time, you may require assistance with your Parallels connection. In order to assist you, we may ask that you send your Parallels Client log fil...
Mon, 7 May, 2018 at 10:08 AM
Sending a screenshot of your Connection Properties to Chintaro Support
From time to time Chintaro Support may ask you for a screenshot of your Connection Properties in Parallels in order to be able to assist you. For how to do ...
Tue, 18 Dec, 2018 at 12:03 PM
Chintaro Cloud Internet Explorer Security Warning
If you are seeing this message when logged into Chintaro Cloud, please follow the steps outlined below to resolve it. Step 1. Select the Learn about… link...
Mon, 15 Jul, 2019 at 8:51 AM
Parallels apps display is fuzzy or distorted
If your screen is fuzzy or distorted when launching apps from Parallels, such as this example, check your display property for scaling. Scaling is recommend...
Fri, 29 Nov, 2019 at 10:06 AM