Help! I'm having problems with Chintaro Cloud
If you have attempted to log in to Chintaro Cloud via Parallels but you have forgotten your password, you will see the following message advising you that y...
Thu, 16 Feb, 2023 at 3:16 PM
If you are sending emails in Chintaro Cloud and an error message appears (below), your Parallels session has had an issue with connecting to Outlook. C...
Tue, 20 Sep, 2022 at 8:30 AM
If you are getting this error message when you attempt to log into Parallels, see this solution. Logging in via Parallels Client on your Desktop...
Tue, 10 Jul, 2018 at 3:38 PM
From time to time, you may require assistance with your Parallels connection. In order to assist you, we may ask that you send your Parallels Client log fil...
Thu, 2 Feb, 2023 at 3:08 PM
From time to time Chintaro Support may ask you for a screenshot of your Connection Properties in Parallels in order to be able to assist you. For how to do ...
Tue, 18 Dec, 2018 at 12:03 PM
If you are seeing this message when logged into Chintaro Cloud, please follow the steps outlined below to resolve it. Step 1. Select the Learn about… link...
Mon, 15 Jul, 2019 at 8:51 AM
If your screen is fuzzy or distorted when launching apps from Parallels, such as this example, check your display property for scaling. Scaling is recommend...
Fri, 29 Nov, 2019 at 10:06 AM
If you share a workstation with another user who has a different Parallels username, you will need to update the connection properties of the Parallels conn...
Thu, 7 May, 2020 at 1:04 PM
This solution is designed to take you through the basic troubleshooting steps if having issues emailing things from Chintaro for customers on the Cloud. If...
Tue, 21 Feb, 2023 at 2:24 PM