Chintaro Support - AU 03 9111 2656 / NZ 09 888 9296

About Chintaro Cloud 12

• Chintaro Cloud Overview
• Chintaro Cloud FAQs
• How we keep your data safe on Chintaro Cloud
• How to update your version of Parallels Client (Cloud Users)
• Accessing your Cloud Apps and Chintaro Data Folder

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Installing Chintaro Cloud 16

• Logging in to Chintaro Cloud through a Web Browser (Parallels)
• Installing Parallels Client to access Chintaro Cloud from a Computer/Laptop
• Installing Parallels Client on an iPad
• Importing your RAS Connection to the Parallels Client (Desktop) to access Chintaro
• Logging off Chintaro from the Parallels Web Browser

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Help! I'm having problems with Chintaro Cloud 9

• What to do if you've forgotten your Chintaro Cloud (Parallels) Password
• Cloud: Error message "462 The remote server machine does not exist or is unavailable"
• Unable to connect to Parallels/ RAS connection could not be found
• How to send your Parallels Client log file to Support
• Sending a screenshot of your Connection Properties to Chintaro Support

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