What is the NRS Screen used for in Chintaro Insights?
The NRS screen in Chintaro Insights is designed to show you how your organisation is tracking against key metrics, based on the requirements of the National Regulatory System Community Housing (NRSCH). The types of information that the metrics present include tenancy management, housing assets and management.
Any organisation who needs to be compliant with NRSCH, and who needs to complete the NRSCH report, will benefit from using this screen to gauge how they are tracking against these standard metrics.
Use the following section of this solution to find where the data for this report is populated in Chintaro.
TABLE OF CONTENTS
- What is the NRS Screen used for in Chintaro Insights?
- Where does the information in Chintaro Insights - NRS Screen come from?
- PO1 Tenancy Management
- PO2 Housing Assets
- PO6 Management
- For more information about the NRS screen on Chintaro Insights
Where does the information in Chintaro Insights - NRS Screen come from?
| Screen and Section Name | Screenshot in Chintaro Insights | Description | Reference within Chintaro |
| NRS Overview - PO's |  | Overview of each PO, shows blue tick for currently compliant, yellow apostrophe for needing clarification and red cross for non-compliant. | |
PO1 Tenancy Management |  | Overview of exits and evictions over time, including Eviction Rate, Tenancy Exits for Year and Evictions for Year. | |
| 1.2a Eviction Rate |  | Tenants evicted as a percentage of the total number of exits for the year | Metric
"1.2.4 Evictions for the year"/"1.2.3 Tenancy exits for the year"Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) > 1 Tenant and Housing Services > 1.2 Tenancy numbers for year to 30 June > 1.2.4 Evictions for the year / 1.2.3 Tenancy Exits for the year |
| Tenancy Exits |  | Number of tenants vacated from a premises in the reporting period. | Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) > 1 Tenant and Housing Services > 1.2 Tenancy numbers for year to 30 June > 1.2.3 Tenancy Exits for the year |
| Evictions for Year |  | Number of tenants evicted from a property in the reporting period. | Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) > 1 Tenant and Housing Services > 1.2 Tenancy numbers for year to 30 June > 1.2.4 Evictions for the year |
| Graph |  | Number of tenants evicted vs number of tenants exited. | Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) > 1 Tenant and Housing Services > 1.2 Tenancy numbers for year to 30 June > 1.2.3 Tenancy Exits for the year and 1.2.4 Evictions for the year |
PO2 Housing Assets |  | Overview of asset repair metrics, for both urgent and non-urgent repairs raised. | |
| 2.2a Urgent Repairs Complete |  | Metric
| |
| 2.2b Non-Urgent Repairs Complete |  | .Non-urgent repairs completed within jurisdictional requirements as a percentage of non-urgent repairs requested including requests outstanding from the previous year | Metric
|
| Urgent Repairs Completed |  | Number of urgent repairs completed in the reporting period. | Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) > 2 Housing Assets > 2.2 Repair activity for the year to 30 June > 2.2.2 Urgent repairs completed |
| Non Urgent Repairs Completed |  | Number of non-urgent repairs completed in the reporting period. | Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) > 2 Housing Assets > 2.2 Repair activity for the year to 30 June > 2.2.4 Non Urgent repairs completed |
| Urgent Repair Category |  | Pie chart showing categories of urgent repairs. | Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) > 2 Housing Assets > 2.2 Repair activity for the year to 30 June > 2.2.2 Urgent repairs completed System Maintenance > Reference Tables > Item Group |
| Non Urgent Repair Category |  | Pie chart showing categories of non-urgent repairs. | Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) > 2 Housing Assets > 2.2 Repair activity for the year to 30 June > 2.2.4 Non Urgent repairs completed System Maintenance > Reference Tables > Item Group |
PO6 Management |  | Overview of Room Status metrics, including turnover rates and foregone rent. | |
| 6.1a Occupancy Rate |  | Occupied units as a percentage of the total number of tenancy units | Metric
|
| 6.1b Tenancy Turnover |  | Tenancy exits as a percentage of the average number of tenancies last two years | Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) >6 Management > 6.1.6 Tenancy exits for the year"/[("6.1.4 Number tenancies (previous year)"+"6.1.5 Number tenancies (current year)")/2]6.1.6 Tenancy exits for the year / [(6.1.4 Number tenancies (previous year) + 6.1.5 Number tenancies (current year)) /2] Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) >6 Management >Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) >6 Management >6.1.6 Tenancy exits for the year"/[("6.1.4 Number tenancies (previous year)"+"6.1.5 Number tenancies (current year)")/2]6.1.6 Tenancy exits for the year"/[("6.1.4 Number tenancies (previous year)"+"6.1.5 Number tenancies (current year)")/2] 6.1.6 Tenancy exits for the year"/[("6.1.4 Number tenancies (previous year)"+"6.1.5 Number tenancies (current year)")/2] 6.1.6 Tenancy exits for the year"/[("6.1.4 Number tenancies (previous year)"+"6.1.5 Number tenancies (current year)")/2]6.1.6 Tenancy exits for the year"/[("6.1.4 Number tenancies (previous year)"+"6.1.5 Number tenancies (current year)")/2]6.1.6 Tenancy exits for the year"/[("6.1.4 Number tenancies (previous year)"+"6.1.5 Number tenancies (current year)")/2]6.1.6 Tenancy exits for the year"/[("6.1.4 Number tenancies (previous year)"+"6.1.5 Number tenancies (current year)")/2] |
| 6.1c Turnaround Vacant Tenantable |  | Average calendar days vacant (tenantable) determined with reference to the total number of actual vacant tenantable properties relet | Metric
|
| 6.1d Turnaround Vacant Untenantable |  | Average calendar days vacant (untenantable) determined with reference to the total number of actual vacant untenantable properties relet | Metric
|
| 6.2a Rent Outstanding |  | Rent outstanding from current and ex-tenants as a percentage of total potential rental income | Metric
|
| 6.2b Rent Foregone |  | Total rent foregone as a percentage of the total potential rental income | Metric
|
| Tenancy Turnaround Graph |  | Graph depicting the turnaround time of vacant tenantable rooms versus vacant untenantable rooms. | Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) >6 Management > 6.1.7 Calendar days vacant tenantable and 6.1.8 Calendar days vacant untenantable |
| Rent Foregone by Program |  | Bar graph showing rent foregone by program, from largest amount to smallest amount. | Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) >6 Management > 6.2.1 Rent foregone vacant tenantable"/"6.2.3 Total potential rental income ($ 6.2.1 Rent foregone vacant tenantable / 6.2.3 Total potential rental income ($) System Maintenance > Reference Tables > Program |
For more information on the NRS Screen in Chintaro Insights
Please contact support@chintaro.com.au