What is the NRS PO2 Housing Assets Screen used for in Chintaro Insights?

The NRS PO2 Housing Assets screen in Chintaro Insights is designed to show you how your organisation is tracking against key metrics within Performance Outcome 2 - Housing Assets, based on the requirements of the National Regulatory System Community Housing (NRSCH). 


Use the following section of this solution to find where the data for this screen is populated in Chintaro.

Where does the information in Chintaro Insights - NRS PO2 Housing Assets Screen come from?


Screen and Section Name
Screenshot in Chintaro Insights
Description Reference within Chintaro
PO 2.2a Urgent Repairs CompleteUrgent repairs completed within jurisdictional requirements as a percentage of urgent repairs requested including requests outstanding from the previous year 

Metric
  • >=90% Green
  • 79%-89% Amber
  •  <79% Red

Calculation: 
2.2.2 Urgent repairs completed on time/2.2.1 Urgent repair requests


This calculation uses the scheduled completion date and the actual completion date.
2.2.1 Urgent Repairs
Number of Urgent Repairs completed within the reporting period selected.

Providers can use their own definition of urgent repairs except where this is specified as part of a contract or agreement with another agency.


Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) > 2 Housing Assets > 2.2.1 Urgent repair requests
2.2.2 Urgent Repairs completed on-timeNumber of Urgent Repairs completed on-time within the reporting period selected.Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) > 2 Housing Assets > 2.2.2 Urgent repairs completed
PO 2.2b Non Urgent Repairs CompleteNon urgent repairs completed within jurisdictional requirements as a percentage of non urgent repairs requested including requests outstanding from the previous year.

Metric
  • >=80% Green
  • 70%-79% Amber
  •  <70% Red
Calculation : 


2.2.4 Non Urgent repairs completed on time/2.2.3 Non Urgent repair requests


This uses the scheduled completion date and the actual completion date.
2.2.3 Non-urgent RepairsNumber of Non-Urgent Repairs completed within the reporting period selected.

Non urgent repairs exclude property (void or vacant) maintenance and planned or cyclical type maintenance that is part of a ‘pro-active’ program. This could include non planned non urgent work to common area.
Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) > 2 Housing Assets > 2.2.3 Non urgent repairs request
2.2.4 Non-urgent Repairs completed on-timeNumber of Non-Urgent Repairs completed on-time within the reporting period selected.
Reports and Exports > Statutory Reporting Analyser > National Regulatory System (NRS) > 2 Housing Assets > 2.2.4 Non urgent repairs completed
Jobs Completed on TimeBar graph showing the percentage of maintenance tasks completed on time by Item Type.
Home > Property Maintenance > Manage Property Maintenance.

Filter the Completed Date column to exclude blanks. Filter the Scheduled Date column to the reporting period and sort by Item Type. 
Jobs Not Completed on TimeBar graph showing the percentage of maintenance tasks not completed on time by Item Type.
Home > Property Maintenance > Manage Property Maintenance.

Filter the Completed Date column to show jobs not completed on time within the reporting period. Filter the Scheduled Date column to the reporting period and sort by Item Type.
Average Spend by JobBar graph showing the amount spent per job, with red colour indicating above total average amount spent and green indicating below total average spent.

Home > Property Maintenance > Manage Property Maintenance.

Filter the Scheduled Date column to the reporting period. Filter the Budget Amount column to exclude $0.00 and blanks.