Chintaro Insights Explained

Modified on Wed, 03 May 2023 at 09:47 AM

This solution is designed to provide you with everything you need to know about Chintaro Insights, the Business Intelligence tool used for data analysis and business decision-making.  Please note that Chintaro Insights is only available to Cloud Customers.  If you would like to move to the Cloud, please send an email to


What is Chintaro Insights?

Chintaro Insights is Chintaro's Business Intelligence module.  It's a web-based platform that uses your Chintaro data to present an overall view of your business and allows you to analyse, or "drill-down" into, the data that is used to calculate your performance indicators.

Built upon the powerful Qlik*Sense platform, Chintaro Insights will allow users to analyse their data in an intuitive way and help them find insights into the running of their business.

As well as presenting standard indicators for your business, Chintaro Insights also shows how your business is currently performing against criteria used by Statutory Reporting schemes, such as the NRS across Australia, and CHIMES (KPMs) in Victoria.

What is Business Intelligence?

Business Intelligence is defined by as:

"The term Business Intelligence (BI) refers to technologies, applications and practices for the collection, integration, analysis, and presentation of business information. The purpose of Business Intelligence is to support better business decision-making. Essentially, Business Intelligence systems are data-driven Decision Support Systems (DSS)"

A simpler way to look at it might be that BI gives you a clear overview of how your business is performing and allows you to dig down into the detail to see why.

Chintaro Insights uses a Dashboard/Analysis model, which means that the user is presented with a dashboard, and can use that to investigate areas of concern or interest.

For example, the user might be looking at this dashboard ... 

... and want to know more about the Arrears shown.

Clicking on the Arrears block takes the user through to a dedicated Arrears analysis dashboard.

The user might then want to see these figures only for Rooming Houses and Long Term Housing.  The user can filter on virtually anything shown on screen, and all of the figures and data lists will update accordingly.

Now let's say the user wants to see how one or more Tenancy Managers are doing. Clicking on one of the Tenancy Managers (Bernie Rhodes) on this screen changes all figures to only include Bernie's Tenancies.

Returning to the overview dashboard will now show all figures relating to Bernie's tenancies.

How can I find out more about Chintaro Insights?

Take a look at the following Knowledge base articles to find out more about all of the screens in Chintaro Insights:

Or begin the short Chintaro Insights training course here.  You'll need to do that before starting to use Chintaro Insights.

Register for Chintaro Online Learning

And then begin the Chintaro Insights course

I'm ready to go with Chintaro Insights - what do I need to do?

You'll have to contact Chintaro Support ( and let us know that you wish to start using Chintaro Insights. Next, you must complete the Chintaro Insights training in our Chintaro Learning system: Register for Chintaro Online Learning and begin the Chintaro Insights course.  When you have finished the course, advise us which Parallels usernames should have access to Chintaro Insights e.g. MDB01. We will set it up for you and arrange an invoice.

Why do I have to do the Chintaro Insights training?

Chintaro Insights is easy to use, and very powerful, just like a shotgun.  We wouldn't let you use a shotgun without giving you a few pointers beforehand, to stop you getting into trouble.  It's sort of like that.

Don't worry - it doesn't take long and it's pretty easy to follow.  

You'll love it!

How much does Chintaro Insights cost?

That's simple: $540 AUD per user per annum.

For further information about Chintaro Insights

Please contact if you have any more questions about Chintaro Insights.

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