When a Tenancy ends, you will need to vacate the Tenant from the Property in Chintaro.
Vacating a Tenant
NOTE: If the Tenant is in arrears, a message will pop up asking if you would like to continue with the Vacancy. Click Yes to continue.
The Vacating Details pop up will open:
Tenancy Start Date: The first day the Tenant was charged Rent for the Room.
Tenancy End Date: Enter the date the Tenancy ended (this date will default to today’s date).
Tenancy Room Status: When vacating, a Room can be left in one of two states: Vacant Tenantable (the Room is ready to have another Tenant immediately) or Vacant Untenantable (the Room is not able to have a Tenancy as it requires cleaning, maintenance, etc.) Tick the appropriate box.
Reason for Leaving: Select the Reason for Leaving (if known) from the drop down list.
Exit Point: Select the Exit Point (if known) from the drop down list.
No. of Bedrooms Exited To: Enter if used in your reporting.
A warning pop up box will appear to confirm you want to continue with the Vacancy. Click Yes to continue.
Clicking Yes may open another warning pop up box, asking if you want to reuse the Payment Book ID that is linked to this Tenancy, for another Tenancy. Click Yes to reuse the Payment Book ID listed, or No to not reuse the Payment Book ID.
NOTE: Even though a Tenancy has been vacated, you are still able to enter transactions in to the Tenancy Transactions ledger on the Tenancy Record, or allocate payments via the Bank screens when a Tenant has vacated, but they have agreed to continue paying off their arrears.