FAQ

Solutions to Frequently Asked Questions from Chintaro Support

Backing Up your Chintaro Databases
Regularly backing up your Chintaro database is very important - you don't want to lose all of your hard work. One day, your hard disk will fail and y...
Mon, 8 Jan, 2018 at 2:52 PM
Chintaro Training Options for New Australian Customers
Please note that these prices are in Australian Dollars and are for Australian customers only.  Pricing for New Zealand customers can be found here. Chi...
Mon, 14 Jan, 2019 at 12:18 PM
What does Chintaro mean?
Almost every person that uses Chintaro asks us "What does Chintaro mean?" It doesn't actually mean anything, but it could mean Commu...
Wed, 1 Nov, 2017 at 1:16 PM
Chintaro Online Training
Chintaro has complete training courses available online. These courses consist of a series of videos on a particular topic and are followe...
Tue, 31 Jan, 2017 at 9:40 AM
Data Required for Chintaro
This article highlights the types of information that your Organisation will prepare before Chintaro training commences.The information that you current...
Thu, 13 Oct, 2016 at 12:00 PM
What causes a database corruption?
There are a few different ways that your Chintaro database can become corrupted. The Database becomes too large  If you have not run a repair and compac...
Fri, 6 Apr, 2018 at 8:01 AM
How to change your Chintaro Online Training Portal password
If you can't remember your Online Training password or simply want to change your password, you can reset it by using your email address or username an...
Thu, 16 Mar, 2017 at 10:32 AM
Can I use Chintaro on an iPad?
Remote Access If your organisation provides you with remote access, you can use an iPad, an Android tablet, or any other mobile device to access Chintaro. ...
Mon, 10 Sep, 2018 at 11:47 AM
Preparing for a Go To Meeting session with Support
From time to time, Chintaro Support will ask you to join a Go To Meeting session to enable us to take control of your PC (keyboard and mouse). If you have n...
Mon, 8 Jan, 2018 at 11:56 AM
What is the difference between the Version and Effective Date on the Home Screen?
To find the version and effective date you are currently running go to the Home Screen of Chintaro, and look at the top left-hand corner of the screen, next...
Thu, 29 Nov, 2018 at 9:31 AM