FAQ

Solutions to Frequently Asked Questions from Chintaro Support

Backing Up your Chintaro Databases
NOTE: If you have a Chintaro Cloud subscription, you do not need to perform database backups. Chintaro Support will do this for you. Regularly backing ...
Tue, 17 May, 2022 at 2:55 PM
What does Chintaro mean?
Almost every person that uses Chintaro asks us "What does Chintaro mean?" Chintaro doesn't actually stand for anything, but it could mean....
Tue, 17 May, 2022 at 2:42 PM
Data Required for Chintaro
This article highlights the types of information that your Organisation will prepare before Chintaro training commences. The information that you currently...
Tue, 17 May, 2022 at 2:53 PM
What causes a database corruption?
There are a few different ways that your Chintaro database can become corrupted. These are detailed below. TABLE OF CONTENTS The Database becomes too l...
Tue, 17 May, 2022 at 2:58 PM
Can I use Chintaro on an iPad?
There are several ways to access Chintaro from mobile devices, including iPads. These are detailed below. TABLE OF CONTENTS Remote Access Chintaro Mobi...
Tue, 17 May, 2022 at 3:06 PM
Does Chintaro have an API?
Chintaro does not have an API, however we can make exports and imports available through the front end by developing for specific purposes.  Please note...
Tue, 17 May, 2022 at 3:33 PM
Synchronising Chintaro Files with Sharepoint
This solution details the requirements of setting up the migration between SharePoint and Chintaro to store and link files. TABLE OF CONTENTS What infor...
Tue, 17 May, 2022 at 3:47 PM
What is the Difference between Connections and Licences?
If you are a Cloud User, you may wonder what the difference is between a Chintaro licence, and a Chintaro connection. This solution explains the different t...
Tue, 17 May, 2022 at 4:26 PM