Chintaro Insights - VRS KPM3 Turnaround Screen

Modified on Wed, 19 May 2021 at 09:19 AM

What is the KPM3 Turnaround screen used for in Chintaro Insights?

Chintaro Insights populates the KPM3 Turnaround screen with the metrics and data required for KPM3 of the the Victorian Regulatory System, commonly known as the Housing Registrar KPM (Key Performance Measures) Report.


Use the following section of this solution to find where the data for this report is populated in Chintaro. 


Where does the information in Chintaro Insights - VRS KPM3 Turnaround Screen come from?

Use the guide below to reference where the data is coming from within Chintaro. Each KPM has a formula for metrics to show Preferred (Green), Satisfactory (Amber), Action Required (Red).


Section NameScreenshot in Chintaro InsightsDescriptionReference
3.1 Tenantable Days VacantThe number of days all tenancy units were vacant tenantable, excluding any time they were vacant while maintenance was being undertaken, combined into a total figure for the year
Reports and Exports > Statutory Reporting Analyser > Victorian Regulatory System (VRS) > KPM 3 Turnaround Time > KPM 3.1 Total days vacant (vacant tenantable)
3.2 Untenantable Days Vacant
The number of days all tenancy units were vacant untenantable while maintenance was undertaken on the units, excluding any time they were vacant following the completion of maintenance, combined into a total figure for the year

Reports and Exports > Statutory Reporting Analyser > Victorian Regulatory System (VRS) > KPM 3 Turnaround Time > KPM 3.2 Total days vacant (vacant untenantable)
3.3 Vacancies during Year

The number of tenancy units that recorded an actual vacancy during the year, combined into one total figure for the year

If a tenancy unit recorded more than one vacancy during the year, each vacancy period is to be counted sep


Reports and Exports > Statutory Reporting Analyser > Victorian Regulatory System (VRS) > KPM 3 Turnaround Time > KPM 3.3 Number of actual vacancies during the year
3.4 Vacant Tenantable Units at June 30

Units that were vacant tenantable as at 30 June 



Reports and Exports > Statutory Reporting Analyser > Victorian Regulatory System (VRS) > KPM 3 Turnaround Time > KPM 3.4 Number of vacant tenantable units at 30 June
3.5 Vacant Tenantable Units at June 30Units that were vacant untenantable as at 30 June

Reports and Exports > Statutory Reporting Analyser > Victorian Regulatory System (VRS) > KPM 3 Turnaround Time > KPM 3.5 Number of vacant tenantable units at 30 June
3.6 Other Tenantable Units at June 30

The number of tenancy units that were vacant as at 30 June because:

⦁    your agency has chosen not to tenant the unit (e.g. due to tenant welfare issues)

⦁    an agreement exists (i.e. with DoH, an agency with nomination rights) that the tenancy unit remain vacant 



Reports and Exports > Statutory Reporting Analyser > Victorian Regulatory System (VRS) > KPM 3 Turnaround Time > KPM 3.6 Number of other untenantable units at 30 June
KPM 3 Vacant Tenantable TurnaroundTotal number of days all tenancy units were vacant tenantable during the year/Total number of vacancies during  the year.

Metric:

  • Preferred: less than 7 days
  • Satisfactory: 7-21 days 
  • Action required: more than 21 days

Reports and Exports > Statutory Reporting Analyser > Victorian Regulatory System (VRS) > KPM 3 Turnaround Time > KPM 3.1 Total days vacant (vacant tenantable)

Reports and Exports > Statutory Reporting Analyser > Victorian Regulatory System (VRS) > KPM 3 Turnaround Time > KPM 3.3 Number of actual vacancies during the year

KPM 3 Vacant Untenantable TurnaroundTotal number of days all tenancy units were vacant untenantable during the year/Total number of vacancies during the year

Metric:

  • Preferred: less than 21 days
  • Satisfactory: 21-48 days 
  • Action required: more than 48 days

Reports and Exports > Statutory Reporting Analyser > Victorian Regulatory System (VRS) > KPM 3 Turnaround Time > KPM 3.2 Total days vacant (vacant untenantable)

Reports and Exports > Statutory Reporting Analyser > Victorian Regulatory System (VRS) > KPM 3 Turnaround Time > KPM 3.3 Number of actual vacancies during the year
Turnaround by ProgramBar graph showing the number of days between occupancy by Program.

Turnaround time (Tenantable) is displayed as teal and Turnaround Time (Untenantable) is orange.
Reports and Exports Reports > Property and Maintenance > Occupancy Report

Turnaround over Time
Graph showing turnaround time  by date. 
Reports and Exports Reports > Property and Maintenance > Occupancy Report

Turnaround by Property LandlordBar graph showing the number of days turnaround by Property Manager.

Calculation: Total number of days tenancy units were vacant tenantable during the year/Total number of vacancies during the year by Property Manager.


Reports and Exports Reports > Property and Maintenance > Occupancy Report
Vacant Untenantable TurnaroundBar graph depicting Vacant Untenantable Turnaround days by Program.

Further filtering can be applied by clicking on one of the dots on the graph so that the section and data in the top metrics changes to reflect this
Reports and Exports Reports > Property and Maintenance > Occupancy Report
Exit ReasonsPie chart showing the reasons Tenancies provided for exiting the Room, along with the percentages associated with each reason.

Additional animation can be used by hovering the mouse over the graphic and scrolling up/down to roll the reasons around.

Further filtering can be applied by clicking on one reason of the graph, to highlight the section and change the data in the top ribbon to reflect the numbers associated. 

Reports and Exports > Statutory Reporting Analyser > Victorian Regulatory System (VRS) > KPM 8 Evictions > KPM 8.2 Total number of tenancy exits > Reason column 
Vacant Tenantable Turnaround
Bar graph depicting Vacant Tenantable Turnaround days by Program.

Further filtering can be applied by clicking on one of the dots on the graph so that the section and data in the top metrics changes to reflect this. 

Reports and Exports Reports > Property and Maintenance > Occupancy Report

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