If you are using Chintaro Cloud and you get kicked out of Chintaro, you will get a message saying Parallels Client (ORG NAME) - The Remote Computer has ended the session:

This usually occurs when either:

  • 2 people are using the same Parallels credentials, or 
  • You have lost connection to the internet 

Only 1 person can log in to each Parallels connection at any given time. If there are multiple people sharing one Parallels connection, it is up to your organisation to delegate who has the connection and when they will be using it.

If you are finding that this is becoming a frequent issue, you most likely need to increase the number of licences you have to Chintaro. Please email support@chintaro.com.au to request another Cloud licence.