'Microsoft Access could not find the file 'SERVER\Chintaro\Data\rhp.mdw1'. This file is required for startup' Error

Modified on Fri, 1 Sep, 2017 at 9:40 AM

If you have attempted to open Chintaro but there is a message:

It could mean a number of things.

1.) The location of your Chintaro folder on the server has changed

2.) The name of your Chintaro folder on the server has changed

3.) The rhp.mdw file is not in the Chintaro\Data folder on your server

4.) The Target line in your Chintaro icon needs to be changed to the full UNC

Please contact Chintaro Support by phone (AUS: 03 9111 2656 or NZ: 09 888 9296) or email support@chintaro.com.au for assistance.