You are able to transfer Bond Transactions to the Buffer Account if a transaction was entered in error, or transfer the transaction to a Selected Tenancy if the bond payment was entered against the wrong Tenant.
Transfer the Bond Transaction to Buffer Account
If a Bond transaction is entered in error, you are able to transfer the transaction to the Buffer Account to remove the transaction from the Bond Ledger. NOTE: The Buffer Account is like a recycling bin - the transaction will not be deleted, and it can be found in the Audit function on the Home Screen.
To transfer the transaction to the Buffer Account, click Transfer to Buffer Account. A pop-up box will open to confirm you want to transfer the transaction to the Buffer Account. Select Yes to transfer the transaction.
The transaction will be transferred to the Buffer Account and will not appear in the Bond Transactions ledger or on any Bond statements.
Transfer the Bond Transaction to Another Tenancy
You are able to transfer the Bond Transaction to another Tenancy, if it was entered against the wrong Tenant.
To transfer the Bond Transaction to another Tenancy, select the Tenant the Bond Transaction is for. The Selected Tenant will appear highlighted in black.
Click Transfer to Selected Tenancy. The Bond Transaction will now be in the Selected Tenant’s Bond Transactions ledger
To transfer the transaction to the Buffer Account, click Transfer to Buffer Account. A pop-up box will open to confirm you want to transfer the transaction to the Buffer Account. Select Yes to transfer the transaction.
The transaction will be transferred to the Buffer Account and will not appear in the Bond Transactions ledger or on any Bond statements.
Transfer the Bond Transaction to Another Tenancy
You are able to transfer the Bond Transaction to another Tenancy, if it was entered against the wrong Tenant.
To transfer the Bond Transaction to another Tenancy, select the Tenant the Bond Transaction is for. The Selected Tenant will appear highlighted in black.
Click Transfer to Selected Tenancy. The Bond Transaction will now be in the Selected Tenant’s Bond Transactions ledger
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