If you are attempting to vacate a Tenant and you get the error message below (#2467), it is likely that someone has sent the Opening Balance transaction to the buffer account, and there are no Transactions in the Tenancy Transaction table.

Chintaro requires at least 1 transaction in the Tenancy Transactions table if you wish to vacate a Tenant. 

To fix this, click the blue Tenancy Transactions button:

 Clickand enter the following:

Transaction Type: Credit

Date: Any date/today

Amount: $0.00

Comments: Opening Balance *Not required.

Click Add.

You can now vacate your Tenant. If the error message persists please contact support at support@chintaro.com.au.