Finance- Reversing/Deleting Batch of Payments

Modified on Tue, 06 Sep 2022 at 01:31 PM

The most common reason for needing to delete a batch of payments imported is if the batch was imported twice and transactions have been duplicated. Deleting a batch will reverse the import, and remove each of the individual transactions that were processed on to the Tenancy Transactions Ledgers as well as deleting the transactions from the Bank Account.

This solution details:

Finding the Batch Number to delete

First, you will need to find the batch number that has been duplicated or the batch you want to delete. All transactions that are imported in a batch (Centrepay, bank or manual bank entry) will contain a batch number that the transactions were imported with.  

From the Home screen, click Finance, then Tenancy Transaction Functions and Manage Tenancy Transactions. This screen shows all transactions created within the system (charges and payments, from batches or created individually on tenancies). To find the batch number of the transactions, you may need to unhide the column Batch. To do this, right click on any column heading and go down to Unhide Fields:

Tick the Batch box on (if not selected already, BatchRent is for rent charge batches) and click OK.

Use any of the columns to filter this screen to find the transaction(s) you wish to delete. Examples that will help you find the transactions to remove are the Transaction Date, Surname, Transaction Type columns.

When you have found the duplicate transactions, make note of the batch number you want to delete:

Deleting the Batch

To delete a batch of payments imported in Chintaro, from Home Screen, click Finance, then Bank Functions and Batch Maintenance. All imports to all bank accounts will appear in this screen: 

To delete a batch you have imported, click anywhere along the row you want to delete so it is highlighted:

Click Delete Batch:

A warning will appear advising that this process will delete records from the Bank Account and the Tenancy Transactions ledger. Click Yes to delete the batch and remove all transactions from the Tenancy Records.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article