Tenancy Screen - Handling Bonds in Chintaro

Modified on Tue, 26 May, 2020 at 12:59 PM

Chintaro has a function that is used to record the Bond details for Tenants, including their Bond Transactions. Bond Transactions must be kept separate to the Tenancy Transactions ledger as Bonds do not form part of what the Tenant owes your Organisation in Rent or Non-Rent charges. Depending on how the Tenant will pay the Bond will determine how you record and manage the Bond payments.

Accessing the Bond Details for a Tenant

To access the Bond Transactions function, from the Home Screen, click Tenancies, then Manage Tenancies and search for the Tenant you'd like to view or edit the Bond Details for. Double click their row to open their Tenancy screen and click Bond Transactions:

The middle section of the screen will change to show the Bond Transactions section:

The fields on the Tenant's Bond Balance section are as follows:

CHINTARO SCREENSHOT	FIELD NAME	DESCRIPTION
	Strict Bond Amount	The bond amount required. In some states the bond is strictly maintained as four times the current weekly rent.
	Bond Balance	The balance of the Bond transactions
	Lodged Directly	Total of Bond Lodgement transactions paid directly to the authority by the tenant or a third party.
	Lodged by us	Total of Bond Lodgement transactions paid by us to the authority
	Total Lodged	The balance of the Bond Lodgement transactions
	To Be Lodged	The difference between the Total Lodged and the Strict Bond Amount

The fields on the Bond Details section are as follows:

CHINTARO SCREENSHOT	FIELD NAME	DESCRIPTION
	Bond Reference	In some states/countries, the number of the bond lodgement will be called a Bond Reference Number. If this is the case in your state/country, use this field to record the Tenant's individual Bond Authority's reference number.
	Bond Registration	Alternatively, in some states/countries, the number of the Bond lodgement will be called a Bond Registration Number. If this is the case in your state/country, use this field to record the Tenant's individual Bond Authority's reference number.
	Bond Amount	The full dollar amount that you are charging the Tenant(s) for the bond of the Room/Property. (Access version)
	Bond Lodged	The date the Tenant(s) pay you the money required for the bond of the property. (Access Version)
	Transferred Date	The date that your organisation transfers the money from the Tenant to the bond authority in your state/country. (Access version)
	Bond Loan	If you have provided the Tenant with an arrangement to pay the bond off over time, tick this box to indicate that you have provided them with a Bond Loan.
	Bond Comments	Add any additional notes about the bond in the Bond Comments section.
	Time Stamp	The clock symbol can be used when updating notes in the bond comments section, to populate with the user who made the note, the date and time the note was made:
	Refund Required	The full dollar amount of the refund that the tenant is entitled to when vacating the property. (Access version)
	Refund Lodged	The date your organisation applied for the bond refund from the bond authority. (Access version)
	Refund Reason	The reason the bond is either refunded o the Tenant, or not.

For Chintaro SQLx versions after January 2020 please see these solutions:

Handling Bonds when using Bond Lodgments: see What are Bond Lodgements?

If you are not required to use Bond Lodgements in Chintaro: see Handling Bonds in Chintaro without Bond Lodgements

For Chintaro ACCESS version:

If the Tenant pays you the bond in full, in one lump sum

To enter the bond for the Tenant, first, enter the full Bond Amount in the Bond Amount field, and enter the date the Tenant paid you the bond in the Bond Lodged field. The total field at the top of the screen will show a minus amount - this is the amount that the Tenant owes you for the Bond.

To enter the bond transaction to Chintaro, click the Enter Bond Transaction button, and the Bond Transaction pop up will open. Select the Transaction Type as a Bond Payment, enter the Date the Tenant paid the bond, the full Amount of Bond and any Comments you wish to make:

Click Add to add the Bond Payment to the Bond Ledger and the total amount will change to $0.00. Once you have transferred the payment(s) to the Bond Authority, enter the date you transferred the Bond in the Transferred Date field.

When you receive a Reference Number for the Bond you lodged from the relevant Bond Authority, enter the number they provide you in either the Bond Reference field or the Bond Registration field:

You can create a receipt for the Bond Payment, by double-clicking on the transaction and clicking Print Receipt. Microsoft Word will open with a Word Merge Receipt for the Bond Payment.

BOND LOANS: (All versions)

If you offer the Tenant a bond loan, where they'll pay it off over time
If you offer your tenant a bond loan, where they can pay it off over time, you must still enter the full Strict Bond Amount (SQLx) or the bond amount in the Bond Amount field (Access).

Tick the

box. This box indicates that your Organisation is providing a Bond Loan to the Tenant and they are paying it off in this fashion.

If the Tenant has paid you an initial payment, click the Enter Bond Transaction button and enter the details of the transaction. Once added, the payment will appear in the Bond Ledger and the balance will be updated to reflect how much the tenant still owes you for the bond (the Bond Balance field in SQLx or the Total field in Access):

Bond Payments will usually be part of a regular Centrepay, WINZ or Bank Deposit which will be an automated payment each fortnight to the Bond Ledger so you will need to set up a Payment Arrangement for the split to take place whenever a payment is received.

Click Payment Arrangements at the top of the screen, and enter the split with the following:

CHINTARO SCREENSHOT	FIELD NAME	DESCRIPTION
	Frequency	The frequency in which the tenant will make the payments.
	Transaction Type	Select Bond Payment from the drop-down list.
	Amount	Enter the Amount the
	Start Date	Enter the Start Date of the split (this needs to be any day before the first payment).
	Comment	Enter any additional notes about the bond comments.

For further information on payment arrangements, Click here to view the Solution for Setting Up Payment Arrangements and Splits Payment Arrangements.

Tenancy Bonds eLearning Video