In some instances you may need to remove a client from the Waiting List screen for reasons other than the Client finding a tenancy.


To remove a client from the Waiting List, first you will need to navigate to the Manage Waiting List screen (seen below). To do this follow this path: Home > Waiting List > Manage Waiting List. 


Alternatively you can access the Manage Waiting List screen from the quick toolbar at the top of Chintaro by clicking on the icon.



From this screen select the Client that you wish to remove by clicking on them once. You will now see the corresponding Client highlighted.


Next click on the "Delist Client" button (circled in green below) at the top of the Manage Waiting List screen



You have now successfully removed the client from the Waiting List screen.


If you need to reactivate a Delisted Client in the Waiting List, this linked Solution will assist in How to reactivate a de-listed Waiting List Client