Error #2467 after Updating Chintaro Version

Modified on Tue, 17 May 2022 at 02:03 PM

If you have updated your version and you are receiving an Error #2467, you will get a error message like the one below:

To fix this, you will first need to ask everyone to log off Chintaro. 

Then, open Chintaro again and go to System Maintenance> Reference Tables> Parameters, and scroll down until you get to "UpdateVersion" in the Parm column.

Enter 6000 in the Parm Number column.

Close Chintaro and re-open again. 

If the message persists, please contact advising you have attempted to reset the version but the issue is still occurring.

If you require further assistance from Chintaro Support

Please raise a ticket with Chintaro Support by emailing if you would like further assistance.

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