Instructions to load Chintaro onto a New Computer (Non-Cloud)

Modified on Mon, 16 May 2022 at 01:47 PM

If your organisation is already running Chintaro, and would like to run it from another PC, follow these steps.


STEP 1: Copy the C:\Chintaro folder from original PC to your new PC

Log out of Chintaro and copy the C:\Chintaro folder from a users PC to a memory stick, or more commonly to a shared network folder.  Make sure that the desktop shortcut used to launch Chintaro is included in this folder before copying.

Then go to the new PC and copy this Chintaro folder from the memory stick or from your shared network drive to the C: drive of the new PC, creating a C:\Chintaro folder. Then, copy the Chintaro shortcut from the Chintaro folder and paste it on the desktop or taskbar. 

STEP 2: Ensure Access is installed on the new PC

Chintaro requires Microsoft Access 2007 or greater to be installed on a PC before it can run.  If you do not have Access installed, you can download the free Microsoft Access Run Time 2010 (32 bit version) and use this to run Chintaro.

STEP 3: Adjust the Access Trust Center Settings

To run Chintaro, macros need to be enabled in Access for every PC. These are set in the Access Trust Center. Before running Chintaro, the Microsoft Access Trust Center Settings on each PC have to be adjusted in order to allow Chintaro to run properly.

NOTE: If you are using Access Runtime, you do not need to change the Trust Center Settings. For how to do this, please see this link: Adjusting the Trust Center and Trusted Location settings in Access

If you do not adjust the Trust Center and Trusted locations in Access, you will see these errors every time that you log into Chintaro:

STEP 4: Launch Chintaro

Log in to Chintaro by double-clicking on the shortcut file on the desktop. You will see the following login dialogue box:

You will need to log into Chintaro using your username and password, if you do not have one please ask your System Administrator to create an account for you using this solution: Add a new Chintaro user to the System

If you require further assistance from Chintaro Support

Please raise a ticket with Chintaro Support by emailing if you would like further assistance.

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