System Maintenance

Security - Forms (Restricting user access to certain buttons or fields)
Chintaro has 9 levels of security, where your Organisation can define what access certain user roles have in the system. The Forms tab is where you...
Thu, 2 Mar, 2017 at 12:13 PM
Adding SMS Default Messages
If you are using the SMS functionality in Chintaro, you are able to add 'Default Messages' to the system to reduce the time taken to type out comm...
Fri, 24 Nov, 2017 at 12:50 PM
Changing a User's Roles (Group) in Chintaro
Every Chintaro User is allocated one of nine roles (or groups) that determine the permissions they have (what screens they can or cannot see, what buttons t...
Wed, 26 Apr, 2017 at 2:52 PM
How to 'Hide' Client/Tenancy Notes from certain User Roles
The Notes Section on the Client and Tenancy screens can be hidden from certain User Roles in Chintaro. Chintaro has 9 levels of security (Level 1 to System ...
Wed, 5 Dec, 2018 at 2:21 PM
Chintaro Data Dictionary
CLIENT SCREEN CHINTARO SCREENSHOTFORM NAME CONTROL NAME CAPTION fClient cTitle TitlefClient cACCRISID CIDfClient cGivenNames Given Name fClient cSecon...
Tue, 2 Jul, 2019 at 9:53 AM
How to set up and run FTP Client Contact Details in Chintaro
Use this solution if you would like to set up a FTP of your Client's contact details from Chintaro. Before you run the FTP from Chintaro, you will need...
Fri, 22 Mar, 2019 at 3:17 PM
Why are the Centrelink Rates in Chintaro different to the Centrelink Website?
The Centrelink Rates in the files that Chintaro Support provide to users differ slightly in the amounts listed for Centrelink Incomes on their website as th...
Wed, 27 Nov, 2019 at 12:25 PM
Transaction Type Configuration
Transaction Types are used to record what kinds of transactions Tenants are allocated in the system. Some Transaction Types are hard coded in the system (EG...
Tue, 4 Aug, 2020 at 4:16 PM
JobSeeker Payment from 20 March 2020
In Australia, the JobSeeker Payment has replaced Newstart Allowance from 20 March 2020. In Chintaro, the IncomeType can be changed from Newstart to J...
Thu, 7 May, 2020 at 1:51 PM
Adding or Removing the BPAY Biller Code on Tenant's Statement
Chintaro SQLx version 2020.05.25 or later includes an option for Organisation's who use BPAY to include their Biller Code and Reference details on the ...
Mon, 25 May, 2020 at 4:02 PM