Property Maintenance

Property Maintenance in Chintaro covers Maintenance Tasks (commonly known as Work Orders), Tradespeople who the Maintenance Tasks will be allocated to, and Property Inspections. 
There are 3 types of Maintenance in Chintaro: Responsive Maintenance: Responsive Maintenance is where an item in a Property is broken and needs to be fixed. A Maintenance Task will be created and sent to a Tradesperson, and the Tradesperson will attend the Property to fix the item. Responsive Maintenance is the most common type of Property Maintenance.

Cyclical Maintenance: Cyclical (or Scheduled) Maintenance is where you can set up Maintenance to occur on a regular basis, such as every 3 months, 6 months, 12 months, etc. Items that require Cyclical Maintenance are Smoke Alarms, Gutter Cleaning, or Site Inspections. 

Forecast Maintenance: Forecast (or Long-Term) Maintenance is used to budget for the types of works that your Organisation will conduct on your Properties to maintain their asset value.

Commonly used Property and Maintenance Reports and Exports in Chintaro
This document is designed to give you an idea of some of the commonly used Reports and Exports in Chintaro.    Reports   All of the reports listed...
Mon, 27 Feb, 2017 at 10:41 AM
How to copy one Maintenance Task to Multiple Properties using the same Tradesperson
Chintaro enables you to create a one-off maintenance task for 1 Property, and then copy this same one-off task over to multiple Properties. This differs...
Mon, 10 Apr, 2017 at 4:17 PM
CC'ing other email addresses on every Work Order sent out
Chintaro has Preference fields where you can enter up to 2 other email addresses to be CC'd as a default on every Work Order that you send out.  To...
Thu, 2 Mar, 2017 at 10:19 AM
Ad Hoc Inspections
At times, you will want to schedule a one off inspection, which will differ from the Scheduled Inspections you conduct on a regular interval (EG 3 Monthly, ...
Tue, 14 Apr, 2020 at 1:52 PM
How to edit a Work Order or Work Order Quote
The work order is the document that is produced when you follow Home > Property Maintenance > Manage Property Maintenance > Select a Maintenance Ta...
Thu, 24 May, 2018 at 3:26 PM
Default Text to appear on Maintenance Task Screen> Send SMS to Tenant
Chintaro V6.1.20 (or later) has a feature where if you have SMS capabilities set up, you are able to send an default SMS to Tenant from a Work Order. The de...
Wed, 26 Apr, 2017 at 3:24 PM
Simple Step Flowchart: Scheduling Inspections using PIM (Property Inspection Manager iPad app)
This flowchart is a guide to the Inspections process, if you are using Property Inspection Manager, in conjunction with Chintaro, to complete your inspectio...
Thu, 11 Jan, 2018 at 1:30 PM
How to Delete an Inspection that was Scheduled by Accident
From time to time you may schedule an inspection in error and would like it to be deleted from the Manage Inspections screen.  This solution will guide you ...
Tue, 14 Apr, 2020 at 2:15 PM
How to set up the integration between Maintenance Manager and Chintaro
The integration between Chintaro and Maintenance Manager enables Chintaro data to be used in Maintenance Manager, and Maintenance Manager data to be sent ba...
Mon, 1 Jun, 2020 at 3:33 PM