Property Maintenance

Property Maintenance in Chintaro covers Maintenance Tasks (commonly known as Work Orders), Tradespeople who the Maintenance Tasks will be allocated to, and Property Inspections. 
There are 3 types of Maintenance in Chintaro: Responsive Maintenance: Responsive Maintenance is where an item in a Property is broken and needs to be fixed. A Maintenance Task will be created and sent to a Tradesperson, and the Tradesperson will attend the Property to fix the item. Responsive Maintenance is the most common type of Property Maintenance.

Cyclical Maintenance: Cyclical (or Scheduled) Maintenance is where you can set up Maintenance to occur on a regular basis, such as every 3 months, 6 months, 12 months, etc. Items that require Cyclical Maintenance are Smoke Alarms, Gutter Cleaning, or Site Inspections. 

Forecast Maintenance: Forecast (or Long-Term) Maintenance is used to budget for the types of works that your Organisation will conduct on your Properties to maintain their asset value.

Inspections in Chintaro
NOTE: There are a number of steps in the Inspections process. When you are finished reading this Solution, you will need to click the blue hyperlink at...
Tue, 19 Jun, 2018 at 3:58 PM
Setting up Inspections Parameters and Preferences in Chintaro and PIM
Chintaro Settings  1. Purchase a PIM Premium account from the Property Inspection Manager website (, by click...
Mon, 27 Feb, 2017 at 10:13 AM
Scheduling your Inspections in Chintaro if you are using the PIM app to conduct Inspections
From the Home Screen, click Property Maintenance> Inspections> Schedule Inspections. The following screen will appear:   This screen is...
Mon, 27 Feb, 2017 at 10:15 AM
Upload Scheduled Inspections Data to the PIM Website
Next, you will need to upload the file with the Inspections data that you created from Chintaro to the Property Inspection Manager (PIM) website www.prop...
Mon, 21 Oct, 2019 at 11:51 AM
Importing Inspections from the PIM app in to Chintaro
Once you have completed inspections using the PIM app and you next log in to Chintaro, it will automatically check if there have been any completed inspe...
Tue, 19 Jun, 2018 at 10:36 AM
How to review completed Inspections in Chintaro
Inspections that have been completed and imported in to Chintaro will appear as ‘Under Review’. They will appear in this state until you review and fina...
Tue, 11 Sep, 2018 at 11:32 AM
How to use the Inspections screens if you are not using PIM to conduct Inspections
Use this Solution if you are not using the Property Inspection Manager (PIM) app in conjunction with Chintaro to conduct your Inspections. Sche...
Tue, 14 Apr, 2020 at 1:44 PM
Ending a recurring (Cyclical) Maintenance Task
If you have set up cyclical Maintenance on an Inventory Item and you no longer want a Maintenance Task created on a cyclical basis, you can stop the Maint...
Mon, 27 Feb, 2017 at 10:32 AM
How to delete a Maintenance Task from the system
At times, Maintenance Tasks will be created in error and you will delete the Maintenance Task completely from the System. Only the User who created the Ta...
Mon, 22 Jul, 2019 at 2:31 PM
Navision Import - NZ Only
The Navision Import screen is used to import an invoice file from Navision to Chintaro, to create Maintenance Tasks from the data in the file. ...
Fri, 29 Jul, 2016 at 10:23 AM