Chintaro Insights uses Multi-Factor Authentication (MFA) through OneLogin to protect your online data. Before accessing your data in Chintaro Insights, you must download the OneLogin Protect Application for iOS or Android for your device as you will need it to activate your login and each time you access the application.

On your mobile device, go to the relevant App Store and search for the app 'OneLogIn':

Search for the OneLogIn Protect app, and select 'Get' or 'Download':

After you have this app downloaded, keep your device handy as it will be required to complete the next step in the authentication process. 

Click this link to access the Chintaro Insights web page: ( The Chintaro Insights page will appear:

Enter the Username and Password provided to you by Chintaro Support, and click Log In.

In the drop down box that appears, select OneLogin Protect:


Using the OneLogIn Protect app that you have previously downloaded, scan the QR code that appears on your screen:

Your device will prompt you when the QR code/activation barcode has been read successfully by displaying a green tick:

The systems will communicate in real time to validate each other and the Chintaro Insights page will show authentication of the QR code with the same green tick:

The OneLogin Protect will move in to a confirmatory mode, where your app will ask you to confirm the access via your device. Tap 'Accept':

Chintaro Insights will log in:

You will be asked if you would like to remember the credentials you have entered on the machine you are on. Click 'Remember' to keep (for as long as the browser is open), or 'Forget' to not remember the browser in future: 

If this is the first time you have logged in, you will be asked to change your password. Enter your current password (provided by Chintaro Support) and enter a new password twice for verification. The password must have 8 characters and contain letters and numbers and it cannot be the same as any of the last 5 passwords you have used. It will appear as 'Match!' when the new password matches the Re-type New Password. Click Save to continue:

OneLogIn will take you to the Chintaro Insights server, where you will get access to the Chintaro Insights Hub:

Select the Stream that you have access to, by single clicking on it on the left hand side of the screen. For example, when clicking the Demo Stream on the left hand side, the Chintaro Insights Demo Version application appears on the right hand side:

Click the application you would like to view:

The Landing Page for the Chintaro Insights visualisations appears and you can now select any Sheet to open the visualisations: