Your Organisation may record your Clients incomes in Chintaro, and these incomes are used in Rent Calculations (if your Organisation uses the Chintaro Rent Calculator). Client's incomes appear on the Client's screen in the Income section:
When you add an income (either manually by clicking the 'Add Income' box, or by using the Centrelink Confirmation eService (CCeS) ), a percentage will be applied to that income and this is the percentage of those incomes that will be used in Rent Calculations:
If you have imported your CCeS file and the percentages in your Clients incomes are incorrect, you are able to change these rates to defualt to the correct rate via the Income Table in Reference Tables. The Income table allows you to update the amount, percentage rate or Active status of every income type in Chintaro.
Changing an Income Percentage Default
To change an income percentage default, from the Home Screen, click System Maintenance, then Reference Tables, and search for the Income table:
Find the Income Type that you would like to change the Income Percentage default for i.e. Disability Support Pension - Single
Update the % Default column in the table as required:
Repeat for all other Income Types that you would like to change the Income Percentage Default for.
Exit the screen to save the data.
Inactivating an Income Type
NOTE: Inactivating an Income Type will mean that no-one will be able to select that income type, as it will be hidden.
To inactivate an income type, from the Home Screen, click System Maintenance, then Reference Tables, and search for the Income table:
Find the Income Type that you would like to inactivate i.e. Disability Support Pension - Single
Untick the 'Active' box to inactivate the Income Type:
The income type has been inactivated. Click the Exit button to save.
If you need assistance with Income Types
If you would like assistance with updating or changing the Income Reference Table please contact firstname.lastname@example.org for assistance.