Chintaro has complete training courses available online. These courses consist of a series of videos on a particular topic and are followed by short tests to enhance your knowledge. These training courses will show you everything you need to know about how to use Chintaro. 


The training courses do not have to be completed in one sitting - you can come and go as you need to throughout the course, and as you leave and return, your progress will be saved. 


Each person will need to self register for the Online Training Portal to begin the training.


 Registering for Online Training


There are 2 ways to register for Online Training: directly through the Chintaro Online Training Portal website, or through Chintaro.

Directly to the Online Training Portal website



Through Chintaro


You can also register for Online Training is by clicking Training in the Main Menu of Chintaro:




Then clicking 'Use Chintaro Training':





Either way you choose to access this page, this will open the Chintaro Online Training Portal homepage:



Click Create Account.

Enter your details in the Signup page and click Create Account when finished:



You will be redirected to the Chintaro Online Training Homepage, where you will see that an account has been created for you:


Go to your desktop email system and click the confirmation link to complete your registration.



Getting Started with a Course


When you have clicked the link in the registration email (above), you will be taken back to the Online Training Portal Site where you'll see the Training Portal Home Screen. Here you will see two courses that are immediately available to you. You must start with the Chintaro Quick Start Basics Course AUS for Australian Chintaro Users (CQS001), or the Chintaro Quick Start Basics Course NZ for New Zealand Chintaro Users (CQS003). Simply click on the Course title to begin.



You are able to view the other Courses that are available to you by clicking on the Course Catalog button on the left hand side of the page. If you click on this button you will be taken to the following page:



On the Course Catalog page all the Courses that are available are listed. You can filter the page for Courses for Chintaro Australian Users or Courses for Chintaro New Zealand Users by ticking the appropriate tick box on the left hand side of the page. 


To begin one of these Course, simply click on the Course title. You will then be taken to the following page: 


Click Get this course.


Click Start or resume course to begin Course.


You will be taken to the Welcome Page where you will see an overview of the course content, and some information about how to complete the courses:



Once you have read the content of this page, scroll to the bottom of the screen and click:



When you see a large video, click the play button to begin, and when you have finished the video, click the Mark as completed and continue button at the bottom of the screen to move to the next module.

Completing the Course


You will need to achieve a score of 50% or more on each of the tests to complete the Course. If you don't achieve a score of 50% or more on a test, you will not be able to move on to the next topic and you must take the test again.

Once you have completed the course there will be a short Survey where you can provide feedback about the Course. 

You will then receive a certificate for completing the Course which you can download for your records. 



 How To Access Additional Resources 


Every module in every training course will have additional resources you can access to help you with your training. 

Links to Knowledge Base


The Chintaro Knowledge base is your online User Manual. It contains articles detailing what every field and button on every screen does. Click the link (image below) to access the relevant article 

Chintaro Quick Start Guides

The Chintaro Quick Start Guides are designed to be printed or read on screen, and highlight the main fields you will need to use to get started with performing a function (EG Adding a Client).
These can be accessed by hovering your mouse over the 'Files' section at the top of the screen, and clicking on the PDF document to open:



 What to do if you need help


If you have a question in your training, help isn't far away. Simply email support@chintaro.com.au with your question and we will get back to you as soon as we can. 


 Watch the video on how to register