At times, you will need to vacate a Tenant who is in arrears and Tenant them in to a new Room, bringing the Arrears balance over from the old Tenancy to the new Tenancy.

Chintaro allows you to do this and carry across the amount outstanding to their new Tenancy.


Vacate the Tenant by clicking the  button (See Solution: How to Vacate a Tenancy).

From the Client search screen, select the Client you vacated. Click the  button (see Solution: Creating a Tenancy).

Select the Room, edit the Rent Record and enter the Tenancy Start Date to create the Tenancy

Click 

Where arrears exist, the following carry over balance message will be displayed: 



Click Yes to activate the Tenancy and transfer the existing balance from the vacated Tenancy to the new Tenancy.