Tenants are all of the people who either are currently housed in your properties (Active) or people who have previously been housed in your properties (Vacated). 


Chintaro Screens used for Tenancies

From the Home Screen, to access the Tenancies Sub-Menu click on Tenancies from the Main Menu to show the various Tenancy screens:


Manage Tenancies: Clicking this option opens the Tenancy Search Screen to view all Tenants in the system.


Tenancy Letters: Clicking this option opens a screen that allows you to produce bulk letters to your Tenants. 


Tenancy Email: Clicking this option opens a screen that allows you to generate and send bulk emails to your Tenants.


Tenancy SMS: Clicking this option opens a screen that allows you to generate and send bulk SMS's to your Tenants.


Generate Rent: Clicking this option will open the screen used to generate rent for your Tenants. 


Arrears Management: Clicking this option opens a screen used to manage Tenants who are in arrears for rent or non rent transactions. 


ArrangementsClicking this option opens a screen to view your Tenants on Payment Arrangements and Splits. 


Tenancy Managers: Clicking this option opens a screen to view, edit or add a new Tenancy Manager to Chintaro.


Rent Review: Clicking this option opens a screen that is used to complete an income based rent review for your Tenants in bulk.


Rent Review by Room Type: Clicking this option opens the screen used to apply a rent review dependant on room type, rather than income.


Bulk Email Statements: Clicking this option opens the screen used to email your Tenant's their statements in bulk.


Bulk Print Statements: Clicking this option opens the screen used to print your Tenant's statements in bulk.


Bulk PDF Statements: Clicking this option opens the screen used to create your Tenant's statements in PDF's in bulk.


Room Bookings: Clicking this option opens the screen used to manage room bookings for tenants exiting correctional facilities.


Accessing the Tenancy Search Screen

Clicking Manage Tenancies from the Tenancy Sub Menu will open the Tenancy Search Screen (Click the following link to see the Solution: Using Search Screens in Chintaro). The Tenancies Search Screen will default to show all Active Tenants (people who are currently Tenanted within your Properties):


NOTE: The Tenancies Search Screen can also be accessed via the Tenancies Menu > Manage Tenancies (as above), or by clicking the  quick link in the Toolbar.


A Client may have multiple Tenancies during their time with your Organisation. Each time a Client leaves one Property and moves to another Property, or transfers from one Room to another, the current Tenancy record will be vacated, and a new Tenancy Record will be created. If you want to view all Active and Vacated Tenancies, click the Show All + Vacated button at the top of the screen. 



Overview of Tenancies eLearning Video