When you first log in to Chintaro, you will see the Home Screen:

The Home Screen of Chintaro is divided in to a number of sections:

  •  The Main Menu is a nested menu structure that groups system functions in to logical groupings (EG Clients, Tenancies, Waiting List, etc.) All of the system functions are held within these groupings.
    Each group has 3 dots after it (known as an ellipsis) and when clicked, the Menu will change to a Sub-Menu for that group. For example, clicking on the Clients Menu button, will take you to the Clients Sub-Menu, where the various Client functions are held (Sub-Menus will be covered in detail throughout the User Manual). 

  • The Toolbar enables you to jump quickly to the most commonly used screens such as the Home screen, add a Maintenance Task screen, the Client search screen, Waiting List search screen, etc. You can also access the User Manual from the Toolbar by clicking the User Manual button, or access the Chintaro website by clicking the Chintaro web address button. 
  • The Exit Button on the Toolbar will close the current screen. From the Home Screen, the Exit Button will close the system. On Sub-Menus, the Exit Button will close the current screen and return to the previous Menu. 


  •  The Bulletin Board is used for messages you would like to relay to staff. The messages/text can be updated as frequently as you would like.

  • The Chintaro Support News Feeder is a place Chintaro Support will put important messages to your Organisation

  • The Control Panel is another way to get to certain places quickly in the system. These boxes will display the outstanding Action Notes (Client, Property, Maintenance & Trade), Incomplete Maintenance Tasks, Overdue Maintenance & Forecast Tasks due in the next 30 days, and Scheduled Inspections & Inspection Reviews. All entries within the Control Panel are specifically for the User who is logged in to Chintaro.  Double clicking on any entry within these fields will take you directly to that screen.

  • The Organisational Details (at the bottom left of the screen) shows the Name, ABN, CRN and Address of your Organisation. This information is used by Chintaro for headings on reports and is also used in Word Merges. The System is installed with “dummy” information in these fields, and these fields may need updating. If your Organisation Details are showing ‘Our Housing Group Ltd’, you will need to update this via System Maintenance> Preferences.

  • The Username and Group will show as the User Name that you are logged in to the System as, and the User Group is the Group that you have been assigned to in Chintaro. User Groups may restrict functionality in Chintaro. They are designed to allow only nominated Users access to certain functions, and to have the ability to change aspects of Chintaro. User Groups can be customised in System Maintenance> Security> User Roles Toolbar/Control Panel/Forms/Maintenance.

  •  The Go To Meeting hyperlinks give you access to opening Go to Meeting sessions with Chintaro Support. Click the up or down arrows on the right to sort through the 3 Go To Meeting ID's.
    You will either connect to gotomeet.me/chintaro, gotomeet.me/chintarosupport, or gotomeet.me/mdb