First time installation in a Citrix (or virtual desktop) environment.

A Chintaro installation will consist of a database on a shared drive, with multiple virtual desktop client versions connecting to it.

Chintaro requires Microsoft Access 2007 or greater to be installed on each virtual session. If these versions of Access are not installed on your virtual sessions you can use the Access 2010 “Runtime Version” which is provided free by Microsoft. Click here to download the free version of MS Access Runtime. 

There are 4 things to do to install Chintaro in a virtual desktop environment:

1. Install the database

2. Install the Client in the “users” folder structure

3. Configure the shortcut on the Clients desktop

4. Enable macro settings and Trusted Locations in Access

Installing the Database on the Shared Drive

MDB will send you a link to a folder with your legacy data, or a blank database if you are not having your data converted.

Those files should be copied to a folder
 called “CHINTARO” to create z:\CHINTARO. (where z: is the mapped drive letter – UNCs like \\server\chintaro will also work).

The contents of the new Z:\CHINTARO folder will contain another folder called “DATA”

The Data folder contains all the data that Chintaro uses. The other three files will be used later to set up the Client machines.

The contents of the Data folder will look like this:

The Chintaro database is now installed on the Shared Drive.

Installing the Client on the virtual PC

MDB will also provide you with a link to your Chintaro Client folder zip file. 

It is important that each instance of your virtual desktops run their own copy of the Chintaro client.
 It is recommended that you install the client in the \Users\%username% structure.

Create a folder called CHINTARO 
beneath the %username%\documents folder (\users\%username%\documents\CHINTARO).

This folder should have 3 files in it (which you will have downloaded):

Configuring the Chintaro shortcut

You will need to configure the shortcut to reflect your setup. Right-click on the shortcut icon and choose 'Properties'. You will see the following screen:

Ensure that the “Target: field” references “\users\%username%\CHINTARO\chintaro.mdb /wrkgrp "Z:\chintaro\data\rhp.mdw", where the users structure matches yours, and Z: is the designated letter of your shared drive (where you installed the Database files earlier).

You can also make sure the shortcut is using the Chintaro icon here, by choosing the Change Icon button and navigating to the C:\CHINTARO\CHINTARO.ico file.

You can now copy the shortcut file to the desktop folder so that the Chintaro shortcut is visible to the user on their desktop.

Enabling the Macros and Trusted Locations in MS Access

To run Chintaro, macros need to be enabled in Access. These are set in the Access Trust Center.

Before running Chintaro, the Microsoft Access Trust Center Settings on each PC have to be adjusted in order to allow Chintaro to run properly.

NOTE: If you are using Access Runtime, you do not need to change the Trust Center Settings.

1.Open Microsoft Access

2.Select ‘Open Other Files’

3.Select ‘Options’ from the menu on the left hand side:

4.Select ‘Trust Center’ at the bottom of the left-hand menu on the ‘Options’ page. Then select ’Trust Center Settings’ on the right hand side of the pop up.



5.Select ‘Macro Settings” from the left hand menu on the ‘Trust Center’ page.


6.Select ‘Enable all macros (not recommended; potentially dangerous code can run)’. Click OK.

Trusted Locations

After you have adjusted the Trust Center Settings in Microsoft Access, you will also need to turn on Trusted Locations and set the Chintaro Data folder and the local Chintaro folder as Trusted Locations.

1.From the Microsoft Access Options page, select ‘Trust Center’ at the bottom of the left-hand menu on the ‘Options’ page. Then select ’Trust Center Settings’ on the right hand side of the pop up.

2.Select Trusted Locations from the menu on the left, and then tick the ‘Allow Trusted Locations on my network’ box.

Getting Started with Chintaro
To start Chintaro, simply double click on the house shortcut on your desktop.

If you have set up the system correctly, you will see the following log on prompt:

If you are the first person to use Chintaro, you can use the username of sa with a password of sa (without the italics, of course!).

You have now logged in as the System Administrator, which means that you will be required to set up each user with a unique login name, and change the System Administrator password.

NOTE: All usernames and passwords are case sensitive so be sure that you don’t have ‘Caps Lock’ on or you may receive an error.

You will now see the Chintaro Home Screen:

Updating System Preferences

This section will guide you through the process of updating the system preferences associated with changing your Organisation’s details, but the same instructions can be used to update other system preferences as well.

1.From the Chintaro Home Screen, single click on System Maintenance

2.From the System Maintenance Menu, single click on Preferences, and the following screen will appear:

NOTE: As you click your cursor in any field, you will get a clue as to what effect this has on the behaviour of the system. EG:

3.Enter the following information in the appropriate field:

NOTE: The State/Country field is very important – this field will determine how some screens look and which screens you have available


4.Press the Home button to go back to the Home Screen.